**YOU MUST READ THE ENTIRE JOB POSTING**
Hoopes Vision is Utah’s premier corneal surgical center and we are looking for a few rockstars to join our family. If you’re a customer service-driven human, love working with happy, shiny teammates, then we want to hear from you.
Who We Are…
Here at Hoopes Vision, we have Gamers, Athletes, Movie Fanatics, Musicians, Skiers, Bikers, Pet Lovers, and every other variety of people. We have Serious people and Silly people. We have Family people, Single people, Happy people. You will find friends here! We have all kinds of people, but one thing in common – we want to provide our patients with amazing experiences.
What we’re offering …
Aside from working with an awesome team, we offer full-time, on-site work, a benefits package that includes: Ninja compensation is based on many things. How high you can jump when executing a lethal kick, how strategic your plans of attack are, and are you fun to go ninja shopping with. Pay starts at a minimum of 15.00 per hr and up. The only way to know is to meet the dojo master for an interview. health/dental/life/disability benefits, 401K, paid time off, and more!
We are looking for rockstars with mad skills to join our family!
Patient Services Ninja – Communications Hub (Behind the scenes magic) and Patient Services Representative (Front office magic)
Patient Services Ninja – Communication Hub
This rockstar will be the first point of contact for all prospects, existing patients, and referring doctors’ offices. You’ll be responsible for scheduling appointments and answering patient inquires of all types including scheduling, medication refills, referrals, and general information regarding the practice. Obtain and verify patient information. Provide information on the facility, services, and pricing. Inform patient by explaining procedures; answering questions; and providing information.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Patient Services Ninja – Front Office
This rockstar will be the first nice smiling face new and existing patients will meet. You’ll be responsible for greeting patients and setting a positive office atmosphere.
Efficiently update and verify patient demographics, insurance, and contact information, and assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork. Thoughtfully directs patients on the next steps and informs patients about delays and wait times. Promptly schedules appointments utilizing provider templates and scheduling guidelines. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments. Supports the administrative function of the clinic in working reports, addressing patient concerns, and performing paperwork.
Willingly coordinates with other care teams and other employees to provide a seamless experience for patients.
How to apply…
Below you will find a list of “soft skills.” Please take a moment to read through the list. Tell us how this relates to you by whipping up a few sentences or making a short video (use your phone. no need for a professional touch. 3 min max). Don’t forget to attach your resume. Applicants wishing to participate, submit the required information to email@example.com.
1. Dependability/reliability: If you wake up late, run behind constantly, or call in sick every other week, stop reading. This is not the job for you.
2. Integrity: If you feel there is nothing wrong with stealing from the cash register. Stop reading. This is not the job for you.
3. Respect: Do you get angry and annoyed with people, or think you’re better than the average bear? Stop reading. This is not the job for you.
4. Teamwork: Do you constantly need to be the center of attention, crave adoration, and your philosophy of teamwork revolves around you? Stop reading. This job is not for you.
5. Customer focus: Do you feel your needs come first and others should work harder to understand and anticipate your wants? Stop reading. This is not the job for you.